Frequently Asked Questions
-
To accommodate COVID-19 requirements, DST is working with SRQ Trolleys on cleaning and sanitizing the trolley using a UV light system.In addition, staff and guests will have their temperatures taken when they arrive. Anyone with a fever will be asked to leave and have their tickets refunded. All guests must wear masks and use the disposable hand sanitizer packets offered at no charge. For guests who do not have them, masks are sold at the Vintage Sarasota Gift Shop.
Tour Guides and Reservation Staff will wear masks while greeting guests. We will be selling up to 26 seats on each tour—or 75% only. Once trolleys are boarded, the tour guide will remove his mask in order to deliver an entertaining tour experience standing 6 feet from guests.
-
All tours depart from and return to our Trolley Cottage, 1826 4th Street in Sarasota (behind The Breakfast House off Fruitville & Osprey).
We have a cute Vintage Sarasota gift shop where you can browse for souvenirs before boarding.
-
Please arrive at least 30 minutes before the tour leaves to check in and check out our Vintage Sarasota gift shop or The ChillMobile, our vintage ice cream truck, while you wait to board.
Trolleys leave at your scheduled time. If you don’t arrive within 5 minutes of departure time, we reserve the right to resell your ticket.
-
Easy FREE on-site parking is available right around the Trolley Cottage!
-
Our cute Vintage Sarasota Gift Shop features curious collectibles and memorabilia curated to complement our eighteen trolley tour themes.
We carry Ringling Brothers Circus, Ghost, Psychic, Sports, and Public Art items as well as a bevy of Old Florida/Old Sarasota books, cards, t-shirts, magnets, flamingos, pins, art boards, drinkware, candles, tablecloths, tea towels, soaps, food items & vintage memorabilia.
-
The ChillMobile is our groovy vintage 1979 ice cream truck, which sells cool locally-produced ice cream, popsicles & novelty treats!
-
All tickets must be paid at time of booking.
-
We do not allow any coolers or personal alcohol on the tours.
-
We have a variety of options to book a trolley tour for a group! See our group tours page for more information on how to book a group tour.
-
The handling fee added to each ticket covers a bottle of chilled water, your program and map, and it helps us maintain our public restroom. It is part of the ticket price whether you book online or in person.
-
Cancellation Policy
We run tours as scheduled rain or shine. If you cancel in advance or miss your tour, we will do our best to move you to another tour based on available space. However, ALL SALES ARE FINAL and we do not provide refunds for no-shows/tours you booked and missed.
If we must cancel a tour due to issues outside our control, we will give you as much notice as possible and try to move you to another tour date, or provide a gift certificate for a future tour. We do offer tour insurance for $5 per ticket at checkout to allow for full refunds (minus insurance cost) if you purchase tickets and DST must cancel.
-
Our tours run year-round, but during our hottest months of the summer, we don’t run all tours every day, so please check the activity calendars. If there is a date not listed, please email us at [email protected]