Our Policy
We run tours as scheduled rain or shine. If you cancel at least 24 hours in advance or miss your tour, we will do our best to move you to another tour based on available space. However, ALL SALES ARE FINAL and we do not provide refunds for no-shows or tours that are booked and missed.
If your tour is booked through an Affiliate like Trip Advisor/Viator, then the policies of the Affiliate will apply. We ask that you book directly with us, via phone (941) 260-9818 or on our website, for lowest price and best customer service.
If your tour is not able to run, we will move you to another tour of your choice, provide you with a credit to use in the future at your discretion, or give you a refund if you do not want a credit. Refunds are issued within 30 days of the tour’s date. Credits do not expire.